Work

PwC Challenge

Power BI
DAX
KPIs
Self-Reflection

Demonstrated proficiency in creating insightful Power BI dashboards and delivering actionable insights to address client challenges and improve decision-making.

PwC Challenge with Forage

PwC Switzerland Power BI Challenge

Project Overview 📌

Participated in the PwC Switzerland Power BI Job Simulation on Forage in December 2024, where I enhanced my Power BI skills and gained deeper insights into client requirements for data visualization and reporting.

Key Achievements 📊

Data Visualization

  • Created Power BI dashboards tailored to effectively communicate KPIs.
  • Developed the following dashboards:
    • Call Center Trends Dashboard: Highlighted key metrics and trends for optimizing call center performance. Call Center Trends Dashboard An interactive dashboard where clients can see all the trends of incoming calls.
    • Customer Retention Dashboard: Analyzed customer behavior and retention strategies. Customer Retention Dashboard An interactive dashboard where clients can analyze the customer retention according to their profile.
    • Diversity & Inclusion Dashboard: Provided insights into workforce composition and identified areas for improvement. Diversity & Inclusion Dashboard An interactive dashboard where clients can see the performance and the diversity within the company.

Analytical Problem-Solving

  • Conducted an in-depth analysis of HR data, focusing on gender-related KPIs.
  • Identified root causes of gender balance issues at the executive management level, driving actionable insights for improvement.

Communication Skills

  • Delivered concise and informative email communications with engagement partners.
  • Presented valuable insights and actionable suggestions based on the data analysis, ensuring alignment with client goals.

Tools and Skills Utilized 🛠️

  • Power BI: Dashboard creation and visualization.
  • Calculating Measures: Advanced calculations to analyze data trends.
  • Defining KPIs: Designing meaningful indicators to evaluate performance.
  • Insight and Actions: Translating data insights into practical recommendations.
  • Self-Reflection: Continuously evaluating and improving analysis and reporting techniques.

Outcome 🏆

Demonstrated proficiency in Power BI and a strong ability to provide data-driven solutions that address client needs, contributing to improved decision-making and reporting clarity.